Contact Details
Name, phone number, email address, city, college, and other details shared through forms, calls, messages, or enrolment conversations.
01 Privacy Policy
Privacy Policy
Your privacy matters to us. This page explains how Jenovate collects, uses, protects, and manages learner, parent, mentor, and visitor information.
1 Information We Collect
We collect only the information needed to answer enquiries, manage enrolments, deliver learning access, and support students through our programs.
Learning Details
Course interests, batch choices, project progress, support requests, certificates, attendance, and communication preferences.
Payment References
Transaction status, receipt details, instalment information, and payment identifiers required for accounting and support.
Website Usage
Basic device, browser, page, and interaction information that helps us improve site performance and learner experience.
2 How We Use Your Information
Jenovate uses information to run its education services clearly, securely, and responsibly.
- Respond to course enquiries, counselling requests, and enrolment forms.
- Provide classes, mentor support, projects, certificates, and student updates.
- Process payments, receipts, refunds, reschedules, and support tickets.
- Improve our website, curriculum, communication, and learning experience.
3 Sharing Information
We do not sell personal information. Limited details may be shared only when needed to operate Jenovate services.
Trusted Service Providers
Payment processors, communication tools, hosting providers, and analytics services may process limited information for business operations.
Mentors and Program Teams
Mentors and coordinators may receive student details required for batches, progress tracking, doubt support, or certification.
4 Data Protection
We use reasonable technical and operational safeguards to protect learner information. No online system is completely risk-free, so students should avoid sharing passwords, OTPs, or highly sensitive credentials through public channels.
5 Your Rights
Access
Correction
Deletion
Opt Out
6 Children Privacy
If a student is below the required age for direct consent, parent or guardian involvement may be required for enrolment, payment, communication, and learning support.
Questions or feedback?
For privacy questions, contact Jenovate support through the official website or your enrolled program coordinator.
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